Shipping policy
Order Processing & Production
Leather Factory USA produces most jackets made-to-order.
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After your order is placed, we may contact you by email to confirm size and specifications.
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Production begins only after confirmation is received.
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Standard production time: 3–5 business days (may vary during high-volume periods or for special designs).
During peak seasons or sales, production timelines may be longer. Customers will be informed if delays occur.
Shipping & Delivery Time
Once production is complete, orders are dispatched via express courier.
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Estimated shipping time: 5–10 business days
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Total estimated time (production + shipping): 8–15 business days
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Delivery times are estimates, not guarantees
Delays may occur due to customs clearance, weather, courier delays, holidays, or other factors beyond our control.
Shipping Cut-Off Time
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6:00 PM (EST), Monday to Friday
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Orders placed after cut-off or on weekends/holidays are processed the next business day
Shipping Carriers
We ship worldwide using trusted express couriers, including:
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DHL
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FedEx
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UPS
Carrier selection depends on destination and availability.
Free Shipping
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Free shipping on all orders over $70
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No limit on quantity
Tracking Information
Once your order is shipped, you will receive a confirmation email with tracking details.
A shipment marked “Delivered” by the carrier (including tracking confirmation or delivery photo) is considered successfully delivered.
Taxes, Customs & Import Duties
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Prices do not include customs duties, VAT, or import taxes
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Any applicable fees are the buyer’s responsibility
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Leather Factory USA is not responsible for delays caused by customs clearance
Important Notes
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Shipping timelines are estimated, not guaranteed
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We are not responsible for delays caused by carriers, customs, weather, or incorrect addresses provided by the customer
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Refusal to accept delivery does not qualify for a refund
Contact
For shipping-related questions, contact us at:
📧 Support@LeatherFactoryUSA.com
