Privacy Policy

Last Updated: 09-12-2024

Leather Factory USA (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from https://leatherfactoryusa.com.

By using our website or services, you agree to this Privacy Policy.

1) Information We Collect

We may collect the following types of information:

Information You Provide

Name, email, phone number, shipping & billing address
Order details and payment confirmation
Messages sent to us via email, forms, or customer support

Information Collected Automatically

IP address, browser type, device information
Pages visited, products viewed, cart activity
Cookies and tracking data (see Cookies section)

Information from Third Parties

Shopify (our e-commerce platform)
Payment processors (we do not store card details)
Shipping partners, analytics, and advertising platforms

2) How We Use Your Information

We use your information to:

Process orders and payments
Confirm sizing and order details
Ship products and provide customer support
Communicate about your order or account
Improve our website and services
Send marketing emails (you may unsubscribe anytime)
Prevent fraud, misuse, or abuse of our services

3) Cookies & Tracking

We use cookies and similar technologies to:

Operate our website properly
Remember preferences
Analyze traffic and improve performance
Show relevant ads

You can control cookies through your browser settings, but disabling them may affect site functionality.

For Shopify cookies, see:
https://www.shopify.com/legal/cookies

4) Sharing Your Information

We may share your information with:

Service providers (payment, shipping, analytics, IT)
Marketing and advertising partners
Legal authorities if required by law

We do not sell your personal information.

5) Marketing & Communications

You may receive promotional emails or messages from us.
You can unsubscribe at any time using the link in our emails.

Transactional messages (order updates, confirmations) will still be sent.

6) Data Security & Retention

We take reasonable measures to protect your information.
No system is 100% secure, and data transmission cannot be guaranteed to be completely secure.

We keep your information only as long as necessary to: